Shipping policy
Shipping Policy
I do my best to get your Firefly Fishing gear headed your way as quickly as possible.
Processing & Shipping
Orders are typically processed within 2–5 business days. Once your order ships, you'll receive a confirmation email with tracking information when available.
Shipping times shown at checkout are estimates and may vary depending on the carrier, destination, weather, holidays, or other circumstances outside of my control.
Print-on-Demand Products
Some Firefly Fishing products are made to order through my print-on-demand partners. Because these items are created specifically after you place your order, they may take a little longer to process and ship.
If your order contains multiple products, they may be produced or shipped from different locations. This means your order could arrive in more than one package at different times.
Shipping Costs
Shipping costs are calculated and displayed at checkout before you complete your purchase.
Incorrect Shipping Addresses
Please double-check your shipping address before placing your order. If you notice an error, email me at grant@firefly-fishing.com as soon as possible.
Once an order has shipped, I can't guarantee that the shipping address can be changed.
Lost or Damaged Packages
If your order arrives damaged, incorrect, or appears to be lost in transit, email me at grant@firefly-fishing.com with your order number and I'll do my best to help get things sorted out.
Questions?
If you have any questions about your order or shipping, feel free to reach out at grant@firefly-fishing.com. I'm always happy to help.